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Solutions

Everything a corporate travel function has to cover.

Arrangements, decisions, policy, people, cost and support. Each part is run as one service, so the business is not stitching them together after the trip.

Business flights and hotels

Flight and hotel arrangements are made as one piece of work, not as isolated bookings. We confirm what the trip is for, who is travelling, and what policy allows before anything is confirmed. When plans change, the traveller and the approver stay in the picture.

  • Business flights matched to the route, timing and policy
  • Hotels chosen for the location of the work, not as a separate afterthought
  • Itineraries written clearly for the traveller and visible to the business
  • Changes and disruptions handled with the approver still informed

Ground transport

A flight or hotel is only part of a business trip. Ground transport covers how people get to the airport, between sites, and back again. It is arranged with the same request, approval and policy path as the rest of the travel.

  • Airport and station transfers aligned to flight and rail times
  • Rail and local transport where that is the right way to travel
  • Ground arrangements included in the same approved request
  • Changes passed through when a flight or meeting time moves

Travel requests and approvals

Travellers submit what they need and why. The right person in the business reviews it. Approval happens before arrangements are confirmed, which keeps spend and policy in the same conversation as the trip itself.

  • Requests that capture purpose, dates, route and who is travelling
  • Approvals routed to the people your company names
  • Decisions recorded before flights, hotels or ground transport are confirmed
  • A visible status for the traveller, the approver and the travel desk

Travel policy

A policy only works if it is used when travel is requested. We set the desk up around the rules you already have, or help you make those rules explicit enough to apply. Out-of-policy requests are visible before money is committed.

  • Policy applied at the point of request, not after the trip
  • Cabin, hotel and ground standards reflected in what is arranged
  • Exceptions surfaced to the approver with the reason attached
  • A consistent standard across teams, rather than informal habits

Employee and traveller management

Frequent details — identity names, contact information, loyalty numbers where you choose to store them, and who approves whom — live with the travel desk. New joiners can be added. People who leave can be removed. The business stays in control of its own traveller list.

  • Traveller profiles kept for people who travel on company business
  • Approvers and teams recorded against the people they are responsible for
  • Preferences and known requirements held so they are not re-collected each trip
  • Joiners and leavers updated as your organisation changes

Expenses and receipts

Arranging the trip and accounting for it should meet in the middle. Expenses and receipts cover the cost of approved travel and the paperwork that supports it, so finance is not chasing Travellers for missing documents after the fact.

  • Costs tied back to the approved trip
  • Receipts collected and kept with the journey they belong to
  • A clearer handover into your expense process
  • Fewer gaps between what was approved and what was spent

Reporting

Leaders and finance teams need more than a pile of confirmations. Reporting brings together travel activity, cost and policy outcomes so the business can see the pattern, not only the last trip.

  • Activity by team, traveller and type of arrangement
  • Spend visible against approved travel
  • Policy outcomes included, including exceptions
  • A regular picture for finance and leadership, not a one-off export

Traveller support

Business travel does not end when a ticket is issued. Travellers need somewhere to go if a flight moves, a hotel fails, or a meeting time changes. Support sits with the same desk that arranged the journey, so the context is already there.

  • A single place for Travellers to ask for help
  • Changes handled against the original approval and policy
  • The business kept informed when a disruption affects the trip
  • Support that continues until the traveller is home and the record is closed